Why can’t I get into my account?

Sorry you’re having trouble seeing your account.

Have you tried the following? 

• Check your email address is typed correctly and that it's the correct email address that you use for i-bidder.com
• Check your password is correct; for security reasons, we don't have access to your passwords, so you'll need to reset your password if you can't remember it or have been locked out. 
• Your account may be suspended. Check your emails to see if there have been any notifications from us to this effect. 

If you're still having trouble, just give us a call on +44 (0)203 725 5550 or 'Submit a request' below and we'll take a quick look and see what we can do.